DO NOT USE THIS CAB COMPANY IF YOU ACTUALLY NEED A CAB!
We called a little before 4:45am. We gave them our address, including building number and room number. 20 minutes later we called back to check, and was told someone was on the way. Called back 10 minutes later, and was told that they arrived, but didn't go to the building/room and we should have been at the front waiting for them. They said he would come right back.
We quickly walked to the front of the resort (5-10 minutes) and the guard said that no ace cab had come. Instead of waiting any longer we walked out to the street and hailed a cab in less than a minute. Thankfully got to the airport in time, and made our flight home.
WORST.CAB.COMPANY.EVER!