My boyfriend and I stay at this hotel every time we go to a Pittsburgh Penguins game for two reasons, 1. we can walk to the consol energy center 2. the cookies :)
The service at this hotel is great. Last time we were here we extended our stay and without us even asking they gave us the same rate we paid the first night even though it went up about $50! The room service is really cool, maybe i'm behind the times but we put a little door hanger out the night before and they brought us breakfast in the morning. The only annoying thing was that people in the room next door liked to slam their door early in the morning, not anyone's fault at the hotel. Clean, cozy and great. Will definitely stay again.