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  • We went to the Keg tonight to celebrate our 34th anniversary, kind of a big deal in our eyes. Dinner started off on the wrong foot when we called for a reservation and were told 8:15 was the soonest available, started looking for options and found a book on line option on their website,well we were able to book at 7:30? Seems odd butt we went for it and showed up early ready for dinner,hostess tells me well it will be late as we're busy? What's the sense of a reservation if it mans we get to you when we feel like it? At least that's the way the snooty hostess made me feel. Ok so we sat in the bar waiting for our table and decided if there that busy we would just stay there, I asked the waitress if the full menu was available and she assured me yes we were good to go. We orders our meals and proceed to wait and wait until finally our food showed up, we this is where it really went south! My wife's steak was well to sum it up to tough to cut or eat to say. The least, we finally flagged down our waitress after a long delay and explained the problem, she agreed and offered to replace the steak on the Fly, her words not mine, my wife switched to prime rib as it is already one just needs to be sliced and plated well thirty minutes later no prime rib, no waitress or anything else, after a long wait and attempts to catch someone with no success we decided to call it a night and move on. At this point the manager came over and apologized for the way dinner went and offered to take off her meal, well this is ok since she didn't eat it? Long story short this is out second consecutive issue with ''this restaurant and all be our last, in the past we always had great service and excellent food s we spent all special ovations there, unfortunately we will NEVER go back due to the poor service and disappointing food on consecutive occasions.
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