| rev:text
| - Having been a server for over 6 yrs during school.
Excellent soups explosion of flavour in your mouth comforting, overly salty, fatty, and burn your delicious. chewy noodles, Fat as fuck pieces of pork. (in the good bacon way)
Absolutely ruined by horribly arrogant, non-helpful, lost, and inattentively slow service. the rest is a TIP i'm leaving to the owners and server who hopefully give a shit about what clients think, and about making their restaurant better.
gave the place 3 tries. Lunch time in downtown Montreal means clients should be in and out within less than 50 mins for business people. Students have time, Businessmen, not as much. Students wear Concordia sweaters, business people, shirts and ties...
First time, waitress was helpful and nice, explained all soups , didn't even ask! . no complaints as she felt bad when the kitchen was being slow. Understandable, out of her reach. remind you, I worked in many restaurants from in and out volume-heavy breakfast places to fine dining sommelier steakhouses.
Second time, server didn't speak proper french or english, not because of accent or anything out of his control, but because he'd talk in his chin and shy away with a condescending look when we asked for more information on 3 different broths; answers were basically : this one ...this one.... no proper explanation like I recieved the first time I came, I felt let down, as I had dragged hesitant my colleagues to this place venting the best fucking soup they'd have in awhile.
we had about an hour lunch break. mentionned it to teh server and instead of acknowledging our request , he told us no, i cant do that. you can't skip the line.
I understand there are other people in the restaurant, but goddamnit, as a waiter, customer is ALWAYS right or at least make him feel like he is... I'm not being an asshole, I know what i'm talking about.
Decided to give it a 3rd try by myself trying hard to convince myself this place was not either run by morons or just outright pathetic.
To my great despair, Disastrous service, slow and I honestly tried to make the server cheer up, and be slightly enthusiastic about his (what seemed to be) miserable life; I WAS THE ONE SMILING AT HIM.
The service you offer is the image of your restaurant. sloppy service reflects sloppy standards and this will attract sloppy people.
Not my bowl of soup... even it it's the tastiest one in Montreal.
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