This will be my last and final time coming to BWW... I'm sorry I use to be a huge fan. This location by far has the worst service... there are three location and so far the best location is Monona and East side. I refuse to go to Fitchburg location. Not only that the service was bad but the food wasn't great either again I've been to this location so many times and didn't think about writing a review because I wanted to give it a few more chances especially being a server/bartender myself I know. I don't feel bad about writing this review. I even talked to the manager a few months ago politely explaining my experience who was not apologetic at all and just stared at me. She then goes "are you trying to get compensated" in all honestly no I was not, I still tipped your server 20% but I wanted to express how I felt without giving you guys a bad rep. And now I just about had it.