Just concluded a case with them as my Legal Counsel. It took us a couple of years for a simple car accident They are happy to announced to me that we won. Sure, we have to win. I could have filed my claim myself with the Insurance company and get a check without paying them a third of what I will get. All I could say is that if you are planning to hire a lawyer, you might want to go to a boutique law firm, and not Downtown, Big Firm Law Firm who does not really represent your interest , but what they can squeeze themselves out of your case. You are just a pawn in their legal schemes. The rest of the reviews you read here are administrative inefficiencies, like not returning your calls. Their time is expensive and so are their paralegals. The service is very limited and average at best.