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  • Because I'm not allowed to get a negative amount of stars, one will sadly suffice for this sorry establishment called Taco Bell. I get in the drive thru wanting to feed my family after a rough day of work and take my fur babies for a ride. I live 15 minutes away so that's a drive I don't wanna drive already but it's on the way home. Anyways. I get there and ask for the five dollar craving deal. And so on I get home and first off there's not fire and mild sauce in my bag but oh well I always ask for extra so I have some here at home. Then I look through my bag and don't see my cinnamon twist. As tired as I am I call the store 6 times till I get someone on the phone and it wasn't even a manager. I tell him what's happening cause mind you i never received a receipt. The male on the phone says I'll get you a manager and the manager tells me well we'll replace it for you I ask replace what he says just the cinnamon twist I'm like okay fine whatever. The service here is not what it use to be. I don't know what's happened to customer service but I cannot deal with this type of service. I work with many people and their pets. Personally I think you should have more than just a high school diploma to get a job in fast food. At least communication classes ESPECIALLY for managers. I cannot stress it more.
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