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| - Yard House has always been one of those staple restaurants that's been around for years and have maintained a consistency with the food they serve.
This YH is located along the walkway at the Linq and has an express bar outside that allows you to order your alcoholic beverage and enjoy the night without having to be a patron inside the restaurant.
We showed up and was told that there was a 35 minute wait. We decided to walk to the bar in hopes to find an open stool. We were wrong, it was jammed pack. Fortunately, our number was called before the given time and was lead into the bar/patio part.
It took a great while before we received any type of service. By the time our waiter served us, we had already picked out everything that we wanted. And once he came by, we placed our entire order. For starters, we chose the calamari and fries. Chris ordered the sear ahi tuna with brown rice and I ordered the grilled cheese sandwich with organic tomato soup. The food took an even greater while. We were very annoyed and at that point, wanted to walk off the premise. It was obvious that the food runner was running to drop off meals to other tables as he was sweating quit a bit when he got to our table. YH is obviously lacking the correct number of staff to the amount of people that dines inside.
The annoying part is the appetizers were given simultaneously with our meal!! Really YH? You've been serving food for so long and for your staff to give us food like that is a complete let down. Especially for an established chain restaurant with standards. The food as usual, was good but we were not impressed with their calamari. Number one, it was cold. The breading was not crunchy and was coming off the calamari. This is an easily passable order. The fries were good and flavorful. Our meals were good and we enjoyed it.
But the food just wasn't as enjoyable as it usually does due to their lack of service, staff, and coordination. The fact that they served the meal and the appetizer at the same time, is a big no-no. The waiter did offered to "keep it warm" while we ate the appetizers but seeing how slow their service was, we decided against it.
YH is in a great spot and we hope they improve on their quality of service.
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