I cannot say enough great things about SureTemp!! Our downstairs air conditioning unit broke a few days before my son was to move out for college. We had a so many things planned, and emotions were high already. Keith from SureTemp came out really quickly, was super professional & repaired our downstairs unit. We ended up having a short in one of our electrical lines and the AC went down again that night, Keith came out first thing & repaired our electrical as well. He even gave me is cell #, letting me know if anything happened over the weekend when they were closed to give him a call and he would be right over. SureTemp honestly cares about their customers & it shows!!