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  • Sadly . . This place is going down. Ok, to be fair and start, I always seem to write a review when I am unhappy with a place. Most places I enjoy don't get raves - to this I need to make a self conscious change and give shine to the many places I find excellent as well ! Now... Lets dig in. I have been to 1oak many times. I find myself here every time in am in Vegas. This time was a Saturday and we arrived around 11:30. Each time before I have ever gone there was a crazy line and wait...to our surprise NO LINE.. NO WAIT. Also a promoter was passing out free entry passes . Should have been a sign.. We got Bottle service ( our people about 700 for a bottle of sky - not bad ) The waitress was good at first. No problems. Music was off this time. Normally is ON POINT hip hop and R&B. This time seemed to mix in ALLOT of top 40 ish music and trying to play to different crowd rather than straight to the point hip hip and R&B. Wasn't crowded. I didn't get it..what was up ( turns out the completion at Drais , it putting them down and to bed .. I went there Sunday night and was clued in ). I had been drinking all night so i need.. NEEDED water but the waitress hadn't come back for a while.. no biggie . I walked around after some time and stopped to get some water. EVERYTIME I had gone to 1oak , I always got a glass of water.. FOR FREE.. this time.. the waitress at the bar said " we don't give free water any more you have to buy a bottled water.. FOR 8 dollars !!! So let me get this straight. You want people to get piss drunk from drinking in your establishment but do not want to keep them hydrated ? Is offering free water hurting you.. isn't it tap ? So not having my purse on me I walk back to VIP and order a bottled water. After about 10 mins around 2 am the club had slimmed out and was about 50 percent full ( yes in vegas at 2 am the club was getting empty ) So they asked to move us to a closer area so they could clean our spot for closing .. no biggie . After they moved everything over I noticed I had NO WATER BOTTLE. I asked for it and they tossed it. I said can I get another and the waitress said.. We don't do that you have to buy another one. I said... NO I DONT. You need to bring me another water because I hadn't taken more than two sips and I didn't ask to move, nor for it to be tossed.. After consulting her mgr.. I was brought a new bottle water. I am sorry but that's just wrong. BAD customer service and NOT how to keep cliental. Yes its Vegas a revolving door of people and club nights every week. But if that's how you decide to treat guest.. We will not be returning .
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