Too bad this place can't be given ZERO stars, because that's exactly what they deserve. This review is long overdue, however I waited to see if the situation would remedy itself. I took my beautiful long hair cat to them for a lion cut almost a year and a half ago and they BUTCHERED HER. Not only did they shave off her undercoat, they nicked her in at least 5 different spots along her back, belly, and tail- all of which took a very long time to heal up because of cat's constant grooming. Long story short, her coat has been ruined because of the hack jobs they have doing the grooming here. When I called to find out if it was normal that my cat's fur was not growing back (6 months later) they treated me like I was the biggest idiot in the world on the phone. Now my cat looks patchy, and she has multiple BALD spots on her body and there isn't a damn thing that I can do about it except try to warn others to stay away from here!
DO NOT - I REPEAT - DO NOT TAKE YOUR ANIMAL HERE FOR GROOMING OR THEY WILL BE RUINED BY NON-TRAINED HACKS!!!!!!!