The service felt very poor the entire time, the only good thing was the seasoning of the food. But in terms of the food being brought to the table it took a good amount of time, and the restaurant wasn't really that full. Now if this where a restaurant where the kitchen staff had to actually cook my food I'd understand, but this is Korean grill. As in AYCE cooked by you at your table. Now this is good in a sense, being that it can create a communal vibe between everyone at the table, but with out food to cook or water to drink it feels a lot like I'm in the DPRK, but in the end our bill came and low and behold our party of 4 was charged a gratuity. I always tip as a point of principle. But I see a tip as a performance bonus, And I guess knowing they are getting a tip regardless takes away the incentive to perform at an efficient level.