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| - If you go to Fry's Electronics, you shouldn't be a newbie and know what you want. If you don't know the difference between USB and Firewire, head over to Best Buy.
The staff here could use a course in customer service and be better trained on their store. When I need to find a certain item, no one knows where it is. Often replying "This isn't my department"... well, then don't walk outside of your department.
Besides that, they have pretty reasonable and often the lowest prices for any type of electronics and computer hardware. They also beat "internet prices" if you provide them. Use Amazon, scan the UPC and compare the price. To have Frys honor the price, you need to have a manager review it and sign-off on it so you get the deal. Depending on the item, this could be a $20-50 difference.
Be sure to read all the terms of your receipts for rebates, refunds, etc. They usually vary a lot by item and department.
I'll continue shopping at Fry's, but they staff needs more training and/or stop hiring newbies.
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