I had gotten a massage 2 days ago and enjoyed my experience. Hillary was great. The only complaint would be getting 12 minutes shaved off of my 1 hour massage. I had an appointment at 830 and didn't get fetched by Hillary until 838. With the talking and getting situated, my massage didn't start until 842 and Hillary had ended at 930 on the dot. I just wish I had the time I paid for to get massaged! I got a year membership and hope it doesn't end up like this Everytime.