I love the service they did provide. I had called to make an appointment and when I got their, they couldn't find my name but they made sure they got someone to look at my car anyway. They were nice and didn't try to up sell me anything. They told me what the price would be and asked me if I wanted it done. I love that. I would have gave them 5 stars, but the price was the same as the dealers. But I still would pick them because of the customer service they provide!