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| - The last few days, my allergies have been awful. I've had a cough that has kept me awake for 3 nights. I'm sneezing, stuffed up, having ridiculous sinus pain and pressure.
I have a very busy weekend coming up, and cannot afford to be sneezy and coughing because the wind is stirring things up in the air, so I decided to head over to CareNow, since I can't get in to see my primary care without like...a month's notice.
I pulled up at 3:06pm yesterday afternoon. The parking lot was pretty empty. The waiting room was empty.
When I walked in the receptionist was on a personal call, laughing and carrying on, and gave me a look like she resented me coming in while she was on the phone.
I finished my paperwork by 3:15, and was taken back about 3:20pm.
the woman who took me back was nice, but slow. The blood pressure machine was giving us issues. so that took a long time.
After she left, I sat until 4:20 without seeing a doctor. The walls are thin, and I heard them (nurses and the doctor) talking to and taking care of the lady who came in AFTER me first. Didn't look like a life threatening emergency...wonder why she was seen first, since these places are generally first come first served...
When the doctor finally came in, I had a short exam, told him what was bothering me, and what my usual course of treatment is (since I go through this just about every year or two): prednisone and cough medicine with codeine.
He basically told me to keep doing what I was doing (my generic allergy pill and flonase), and that he'd write me a prescription for cough syrup. When I asked for one with codeine (what I am normally prescribed) he brushed off my request.
I'm not the kind of person who enjoys having to assert myself or be aggressive, but...I'm 37 years old, and I know what works for me and my body. I need something stronger for my allergies, or I wouldn't be here. And when I tell you that I have not been sleeping because of my cough, I expect a certain level of respect for the fact that I know my body.
In the 20 years of me going to the doctor by and for myself as an adult, I have NEVER had a doctor refuse to write a prescription for me...not even when I was on painkillers for my kidney.
I went back and forth with him and one of the nurses for an additional HOUR and almost 45 minutes before I finally got my prescriptions. This involved me being treated like a drug seeker, and him checking a list of narcotics abusers. Man, I just want some cough syrup so I can feel better and sleep. I get it. People abuse medicines, pain killers, etc. But even if you're checking the list, there's no reason to make someone feel like they're doing something wrong, when they are not. I'm clearly miserable. You can hear me coughing my head off in the room while you take your sweet time.
In the end, it turns out to be a liability issue. I was told that in the event that I got into an accident, and there was codeine in my system, it can come back on the clinic and the doctor. Yeah...I've NEVER heard that before, and I've had this prescribed to me many times over the last 10-20 years. Sure, I understand a need to protect your practice, but if I shouldn't have to tell you more than twice what medication I know works for me.
Check your list to confirm I'm not on it, sure, but at least come back and tell me that's what you're doing, and don't hide behind a BS story about "I don't want you to lose work, your job, etc"
I considered giving them 2 stars for this last part of the visit: they actually checked with the pharmacies to see what prescriptions were available. Apparently one of the cough syrups with codeine is completely out in the valley (no surprise, with the wind...ridiculous), so they at least made sure I could get my script filled that night...most doctors/hospitals don't or won't do that, and you're SOL at the pharmacy.
This kind gesture did NOT redeem the fact that I waited to be seen for over an hour, and was seen AFTER someone who came in after me, and the fact that I had to argue with 2 people for an additional 2 hours and be treated like a junkie just because I know what medication works for me and my symptoms. Its COUGH syrup. Its not like I was asking for oxycodon or dilauded for crying out loud.
I left the office feeling worse than when I arrived. Arguing and feeling like "a bitch" because I dared to question a doctor left me completely drained of energy, crying (and, more sniffly because of the crying) with a migraine.
I will NEVER go back to this clinic.
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