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  • Reading other reviews on here, I'm a little sad and mostly surprised to read so many people are disappointed with this place. All I can say is that our experience was not like the others' and I am only speaking to the interactions I personally had with Coulter Tempe. I haven't bought a car in the last 13 years - I recently bought a used vehicle from Coulter Tempe and the experience was surprisingly friendly and smooth. Kelly O'Hara was our sales associate and he was friendly, patient, and knowledgeable. He was willing to entertain my desire to test drive MANY vehicles and answer my many questions. Brad Burmeister in Finance was also helpful and informative, and worked to find a bank/loan that would finance us with the price/rate that we wanted. They also gave me more for my trade-in than other dealerships I had visited in the past. All around, we visited Coulter Tempe 3 times in one week, and each time we were greeted in a friendly manner and attended to right away. I also received a few follow-up calls and emails afterwards to check-in. This is a great dealership and I would definitely return if I ever bought another vehicle again. Everyone was professional, not pushy, and mostly just wanted to work with us to get me what I wanted in the price range I was comfortable with. Plus, in the future when I need my car serviced/regular maintenance, they provide concierge service if needed! To me, they seem to take customer service very seriously and want you to leave happy/satisfied with your purchase experience. I recommend you check them out for your next car-buying experience!
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