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| - I really wanted to love this place. We live near downtown summerlin and were so excited to try out a new restaurant. Sadly, this place was beyond disappointing, but considering they are still working on getting the kinks out, we may be back.
Positives:
1) great setting, fun ambiance, great outdoor space with games, and fairly large space to get seated quickly.
2) Variety of interesting food and drink selections on the menu at a good price; good happy hour offerings
3) The ahi tacos and calamari were great. The blueberry lavender drink was tasty, but did not come with the sprig of lavender as pictured. Think it needed more lavender.
Negatives:
1) I ordered the ahi tuna tacos on the appetizer menu and asked that the tacos and slaw salad I ordered on the side come out together as my entree. The taco came out first, even before the appetizer we ordered and my salad came way later.
2) My husband ordered a burger medium. It came out literally raw! It could have made him sick. They made him a new one and took it off our check.
3) We ordered the Nutella Ice Cream sandwich after reading all the great reviews. There was WAX PAPER in our cookie which was used to put the ice cream on the sandwich. Additionally, the cookie was extremely hard and inedible.
4) A manager came to talk to us only after the food critic seated next to us told him what a bad experience we had. My only problem with this is that the server did not tell the manager to come talk to us after we received poor quality food. We talked to the manager who did not seem very apologetic but did give us his card if we wanted to come back. They should have comped us our meal based on our experience, but alas no offers.
I am understanding that the restaurant is new. Unlike Lazy Dog which is around the corner and trained their staff for two weeks prior to opening, Public School 702 seems to be lacking in food and service. I am hoping this will be worked out in the future. As I stated above, its a great spot and a shame if things don't pick up. It can only go up from here!
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