It's so disheartening having a bad meal in Vegas, but that's what happened here. I would've been more understanding with better service but all I can give it is 1.5 stars
Cost to worth it rating: 1 star (~$20 lunch entrees)
Return worthiness: no thank you
Highlights:
- Open artsy design: green cones on the ground, large windows, and high ceilings
- BBQ pork bun: decent representation of Chinese dim sum however accompanying sauce was off putting as well as broken and grainy
- Pretzel bun: soft interior with pretzely exterior
- Coke products: so many places have the other beverage
Lowlights:
- Slow service: didn't get drinks or bread for a good 30 minutes, didn't offer butter for bread or refill drinks
- Food came out cold: unacceptable at this caliber restaurant but since its newly opened more so that I told waiter and he pretty much just said an uncaring "oh" unpaired with an apology or offer to fix it
- Asked for sparking cava only one on menu and waiter said huh and had to study the menu (which only has a few wines by the glass) for several minutes
- Croque Madame: most boring tasteless white bread ever, cheese not melted, bechamel congealed and cakey (ham was good however)
- Steak frites: tiny portion and we solely ordered it for the poutine (gravy cheese fries) and only when it was being set on our table an hour layer the waiter said they don't have curds yet. Meat was just passable and gravy was all globby.
I understand the place was only 2 days old but some things like decent service shouldn't be that hard to offer especially at a locale that us aiming to be upscale. At the very least admit to the mistakes and thank guests for their patience. I doubt I'll be back.