The wigs are great but the customer service was horrible. I am in chemo and I just lost my hair. I've never worn a wig in my life so it's important to know everything in the beginning and not the end. The girl was wonderful at first and she told us you get to try on 3 wigs for 5 and then they refund you $4 back if you buy one. Long story short, I was buying two wigs that day and she tried to Charge me for trying 3 more in. She said it's store policy to charge me another $5 even if I was buying 2! Bad bad horrible customer service! I spent over $200 in that store that day and they could have gotten from me. I would have paid that extra money to a place that walks you through. To top it all, while she was walking me through, she didn't say anything about wig tape and having to put some on mine until we were about to leave. DO NOT go to this store, they are horrible!