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  • I've been here on two separate occasions since this location has opened. The first time, my experience was decent but also slightly frustrating. My server was very out of focus and inattentive. We were waiting forever for refills, the check, and so on. The second time, the server we had was a lot more attentive. But what I have noticed is that the staff is not very well read on the menu. They do not seem to know how the menu works or what is on it. This isn't just from the servers I had, but also from hearing other servers talk to other tables. I would just suggest that the servers read up more on the menu and get the information down on lock. We had two entrees to go and when we got in the car we noticed only one was in the bag. Which was odd because we watched our server check the bag and assumed that it was all in there. When we brought it back and explained the situation, the host looked at another employee and says "what do I do". That just shows that the staff needs more training. So they called for the manager and we got our second entree. But he didn't really apologize or make sure everything was okay. Which isn't really surprising considering how the overall experience was, but if you are a manager you need to provide the best service possible and ensure that your customers are satisfied and will come back. Overall: it's a glorified Olive Garden. My experience wasn't BAD, it just wasn't as good as I hoped it would be. The staff needs some more training that's for sure. The food isn't amazing and there's definitely better Italian restaurants in the same price range near by. I'm not sure I'll be back. Maybe I'll give it another chanc when it's been open longer and the restaurant is running more smoothly. The two star rating is based mostly on service, the food was okay.
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