I just went to this store looking for a series of collectables that they stock. These come shipped with the same order number for each item and they have the same 3 riding the shelf that they have had for a month. I talked to the store manager and he said that the system is set to reorder when they reach one or two pieces. I told him I have been stopping in his store for a while looking for a few different figures, none of which they have had. He grabbed a scanner, scanned the shelf and ordered 6 more. While he has no control over what figures arrive I was very impressed with his friendliness and going above and beyond to satisfy me as a customer.
BTW, he also took my number and told he he would call when the shipment comes in.