Typical sales lot. Lots of promises from the sales team up front and buyers remorse when it comes time to use something you paid for. Bought a 2017 Coleman trailer 2 months ago with the extra warranty because I knew I did not want to come out of pocket when something goes wrong on our NEW trailer.
Took it out this past weekend for its very first trip and the toilet valve is leaking from the back of the toilet. Jammed a towel in there to make it thru the weekend and was not the least bit worried since I purchased such an AMAZING warranty. Called over to the service this morning to schedule to drop off my trailer for repair before our next trip at the end of this month. To my surprise it will be 3 weeks before they will have an available spot to look at my trailer. July 10th was the first available appointment! Asked for the service manager and received a sorry there are other people in front of you! My question for him was "What if I was on the road would you just turn me away?" I was told we do our best to address LPG leaks and urgent issues before we tell you to keep driving! How about you hire a few more mechanics if you have so much work backed up! Having to wait 3 weeks for them to look at my BRAND NEW trailer that is leaking is beyond unacceptable! I would advise against doing business with Camping World or at least this branch of the company. What a joke!