I went in for a crown, knowing how important it was to do, but not excited about it. They were ON TIME, which is excellent - except for me as I arrived late. Very graciously they got me seated and started. Here are the highlights: painless injection, comfortable environment, nothing scary at all, great conversation. It felt like they've done it a million times. Now that the numbing has worn off, the area where they worked feels fine. I have no pain and look forward to the next visit. They did a fantastic job!