We just tried to eat here- it's the first time I've walked out of a restaurant because of the hostess. She was rude. We walked in and I asked if they were seating the patio because it's only 81 degrees outside..in AZ. Everyone in AZ knows you seat a patio when it's in the 80s in Phoenix. They had a 20-25 minute inside wait and aren't seating their patio.... This makes no sense. She said it was too hot. TOO HOT? Three weeks ago when it was 105 was too hot. Today is beautiful out. She was rude about it, didn't say I apologize for the inconvenience or anything along those lines... Just it's too hot and I'm not doing anything about it. I will never go back. Just because it's a NY-themed place doesn't mean the employees need a NY attitude.
I would like to edit my review (it's about 4 days later on 10/3) to note that Chompie's immediately reached out to me upon the posting of my review to apologize and offer me a gift card to come back & have a better experience. This is extremely appreciated.
If we do go back, I will re-review them and assign stars according to that visit and take into account the fact that they reached out to apologize as well.