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  • 4 years ago (in a previous apartment), I encountered bed bugs and Japco did a phenomenal job getting rid of them fast and effectively - I lived there 2 more years without any issue. They were super friendly, helpful and very professional. At the apartment building I live in now, they have called in Japco to take care of a mouse problem. I've done everything as they've instructed: remove all open food sources, sweep up any crumbs, etc.) but I still the hear mice behind (or in) my appliances and there are clear signs of them still here. Japco has been here now a few times but the mice haven't touched the bait traps, although the tech didn't even wear gloves the second time he handled them (mice are wary around human scent). Unlike the bed bug experience, when I asked him questions about mice in regards to potential health and safety risks, he seems very dismissive of my concerns. Long story short, based on my experiences with Japco Pest Control, I highly recommend them to remove bug-related pests, but if given a choice, I would not use them again for the removal of mice/rodents.
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