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| - I am a regular here and have generally had better experiences than noted in the other reviews; ask for Jeremy or Mary or Adam, for example, and you'll be very well served.
The food is usually very good, though on rare occasions something will miss the mark (such as the salad lettuce being a bit frost-bitten or the burger being not quite as ordered); however, they will fix these things quickly, so give them a chance. A good place for lunch as chains go, and I'd certainly rank it above Applebee's across the street, and a notch above Red Slobsters and Olive Farten's, for example. However, the menu is, as the name suggests, very southwest-centric, so it that's not your taste then your choices will be limited. Just know that you are in a casual chain restaurant and don't expect miracles: it's food, dude, not cuisine!
Very friendly and reliable staff on the bar side--I'd recommend that area for consistency over the restaurant side. Free newspapers and wifi (though occasionally it craps out).
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