Update-
Very much appreciated the note from the owner based on my recent experience. Refund was not necessary, but I appreciate the follow up and will try them out again because Kevin really went above and beyond. The cupcakes were delicious - toasted coconut, pink champagne and almond were the highlights!
Customer experience was so bad - don't care what the cupcakes taste like, won't be back. First visit, came in 2 hours before close on a Sat. and bought 24 of the approx 36 cupcakes in the case. Employee scolded me for not calling ahead and proceeded to tell me very sternly how hard I made it for her by buying this many at one time. I thought the point was to buy their desserts. They might be the best ever, I don't care, won't go back to a place that doesn't want business.