Rosewood is located in the heart of Chinatown. You do not come here expecting great service or amazing ambiance. The restaurant looks like a cafeteria. It is cleaner than many of the other restaurants in the neighbourhood.
The food is good. I have been to this restaurant many times for dim sum (and dinner) and the food is consistently good. The prices are very affordable. In fact, if you go during weekday, they have a lunch special ($3 per dish). The service is quick and efficient. Sometimes that's all you need.