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| - I wish I had read the reviews here before purchasing a Groupon for eyelash extensions. My experience was just as bad as that of the other women who have left negative comments. First, there is the salon itself - the reception "service" is a disaster. The first woman I dealt with was merely a dim bulb, but the second was downright rude - not in a snooty way, but in an abrasive, low class, doesn't know how to talk to clients kind of way. I had picked up one of the price list handouts that they had ON DISPLAY on the counter, and without my even asking about any of the services she said, "Those prices aren't good any more." and SNATCHED the card out of my hand. (She also said the prices on the website are incorrect, so they do NOT honor advertised prices.) Note to salon owners: when hiring someone in a public-interface position, make sure she wasn't raised by wolves.
Now for the eyelash service: the room in which this is performed is a little cubby hole off the reception area. There is no door, just an opening in the wall. Every time someone opens the front door of the salon, you feel the wind rushing in, and you can hear everything that goes on in the the reception area, including some very LOUD voices. A side wall of the cubbyhole has a huge hole in it where it appears a door used to be, but it is just boarded up with plywood and not even painted over. The floor was FILTHY (I thought maybe it was an abstract pattern in the tile, but I bent down and touched it with my finger, and it smudged.) The linens on the table where you lie down for the service did not appear to have been changed since the previous client - unsanitary. I seriously think that the Health Department should pay an unannounced visit. The description of the service in their "contract" says that the lashes will be chosen after consultation with the client, but there was no consultation - she just chose what she wanted to give me. When I saw the results, I was in shock. The lashes can most kindly be described as "theatrical" - basically I looked like Lucille Ball in her "I Love Lucy" days. I am over 50, have extremely fair skin, flaxen blonde hair, and pale blue eyes, and there I was with midnight black lashes that would perfectly suit a showgirl on The Strip. They curve up 180 degrees and poke into my eyelids. I have to hold them down to apply either eyeshadow or eyeliner.
The woman who did this was pleasant enough, and claimed to have worked for several high-end cosmetics companies, but said she is now doing only eyelash extensions. That may not have been a strategic career move for her. In any event, I actually gave her a rather generous tip because, despite my disappointment in the results, I felt sorry for her working in those conditions. I am sure she pays the salon rent for that little hovel, and they don't even supply clean linens. Having paid a total of $91 ($46 Groupon, $10 for adhesive to hold down lower lashes, $35 tip, which they made clear should be based on the LIST price, not the Groupon price), I am now stuck with the Lucy Look for the next few weeks, and I can hardly wait until the lashes fall off. Despite the many positive reviews for the hair stylists, I cannot imagine ever returning to this salon for anything. Too many bad memories.
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