Not being from Canada I was not sure what to expect from a Canadian salon. What a wonderful experience. Shara was very professional the salon clean. The receptionist knew exactly who to hook me up with when I explained thin course old lady hair. I took pictures to help explain what I wanted. Shara was happy for that so there wasn't a communication issue. She knew the techniques to achieve my desired cut. I am a full time RVer so I wanted easy low maintenance with style. I think we got it. She rinsed my hair after the cut & even refreshed my make up with Ayurveda products. Nice.