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  • Like the Better Business Bureau (BBB), AMVIC, the Alberta Motor Vehicle Industry Council, purports to be a champion of consumer rights, protecting car owners from incompetent and unscrupulous repair shops, of which there are a number in Calgary. But that is just a front. They are worse than the BBB, which at least pretends to listen and treats your complaint as a misunderstanding to be mediated, followed by a whitewash of the complaint for public consumption. In practice, AMVIC is paid by member repair shops to defend them against bothersome customers like you, because you are so unreasonable and dumb about cars. When you report that greasy repair shop to AMVIC, they will automatically leap to the defence of that paying member, before actually hearing your full story. You will then be accused of being insensitive, predatory even, and scolded for protecting your own interests. How selfish of you. Don't you know? These poor auto mechanics need to make a living somehow. Needless to say, that unethical automobile repair shop will continue to shaft your neighbours, no record of their misdeeds being available to warn them. They will, that is, unless your neighbours also read YELP.
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