Hostess was very nice, got seated immediately. Our server Amber was great! Awesome attitude and very knowledgable of the menu. Ordered a ribeye with shrimp, but the shrimp were undercooked and still cold. I told Amber who was very understanding and she took it back to the sous chef. We were at a table that could see the kitchen and I watch the sous chef stick his bare ungloved hand on my steak and shrimp, then gave it to the cook to reheat. I told Amber what I saw and if she could just remove the plate from our tab as I lost my appetite seeing that. The sous chef continued touching everyone's food after wiping his head, touching his hair, and went was handling everyone's food without gloves. The manager came to talk to us about what happened and I told him what I saw. He quickly went to the kitchen and the sous chef put gloves on immediately (which were hanging right in front of him). At the end of our dinner the manager had compt out whole ticket (which I did not ask for but welcomed it lol). He gave us a 25$ gift card to come back but I think this is our last time. I just want to make it clear our server Amber was GREAT and did everything in her power to rectify the situation. I applaud her for that and the manager for stepping in to handle the situation. It's clear their kitchen needs work but the front of house is TOP NOTCH and the reason they got 3 stars instead of 1.