Place was clean enough. Nail tech took over 2 hours to complete a manicure/pedicure - way tooooo slow. Also, after repeatedly requesting not to cut my cuticles short, she drew blood and I had to smack her hand away to get her to stop. It was incredibly disappointing that she pretended to understand me when she obviously didn't. Never asked my nail shape or length preference. Cut them way too short and I don't like the shape. Pedicure was good. Manicure was borderline atrocious. I have an outdated too short shape with bloody cuticles and hangnails.