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  • My boyfriend and I (we're both Korean) were craving Korean food and came to Ginseng 3 upstairs of Imperial Palace (now the 'Quad Resort'). It was a huge mistake. Surprisingly, I have no complaint about the food. What made us pretty offended was not telling us about the 18% tip they automatically put on the checks when they obviously SAW us putting tip on the table before we left. First of all, when they brought us the check I handed them the credit card right away and when they came back, they just gave me the the credit card transaction receipt so I didn't realize the tip was added on there. The next day, we went there again for the Korean food and the same watresses were there remembering us from the day before. When I recieved the check, then, I had finally realized the 18% of tip was automatically added on. When I found out, I told our waitress (a Korean lady probably around her 40s) about leaving extra tip from the day before. She didn't even feel bad in any way and told us that we should've looked at the receipt before paying. It was a very bad experience at a Korean place we actually thought was pretty nice. Not going again from this experience.
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