There's more stuff at the SF one per square foot. The sales associates are rude and too into themselves to realize that their job is to help you. One was on the phone and taking her time ringing me up and it was really irritating. The fitting room girl doesn't even look you in the eye, just asks how many items and puts a number in your hand. This Zara has the worst customer service ever - comparing to 3rd Street Promenade, SF, Europe, NY, etc. This was the worst! The two stars are for the black dress and the furry vest I bought at an ok price.