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  • One star for the waiter, who was completely mortified by the experience we had. Otherwise it would be zero stars. Took us 90 minutes for the two of us to get our food. Steaks were cremated (ordered medium), shrimp was cold and overcooked. Only thing we received that was salvageable were our loaded potatoes, which we got to go since we didn't feel like waiting anymore. But in a comical turn of events, even the to-go containers were shoddy and wouldn't close all the way. Wasn't just us though. During our long stay here we witnessed multiple other tables receiving apologies and discounts, all the way up to as the door was closing as we were walking out. I feel bad and embarrassed for everybody that works here. I've never left a review like this in my life. Haven't sent back food anywhere since I can remember. We couldn't even speak to a manager because the poor guy was stuck back in the kitchen cooking food. I just can't even believe what just happened and it was like something out of a movie. Which is appropriate since we could have watched an entire movie in the time that we were there. I almost wish we had, since movie theater popcorn and gummy bears would have left us with more food in our stomachs than this Steakhouse did. Shocking experience to the point of almost being comical.
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