I know this place just recently opened but my experience is almost exactly the same as that of the first reviewer. I generally like Paramount and was initially glad to see a location open in Etobicoke. The warm fuzzies quickly disappeared though after I had to wait 30 minutes for 3 shish tawouk sandwiches ($7 each) that were to go. There were lots of staff on hand but few were doing anything, and most seemed to be either wandering around or checking on what someone else was doing. At least three staff came over to see what we were waiting for. There was no sense of urgency and someone from the management team was more interested in telling his kitchen staff how handsome and we'll dressed they were than actually looking after our order. When we finally got our sandwiches they were downright puny. They looked more like a tiny fajita with about four cubes of chicken, some wilted lettuce and garlic sauce. At no point were we ever asked what we'd like added to our sandwiches as they do at most Middle Eastern sandwich places. They were so wimpy I could have eaten all three and still had room for more. So yeah, the name paramount is definitely a misnomer. Nadir would actually be more appropriate.