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  • I wanted my eggs stirred and fried but not scrambled. They wouldn't do.it for me that way. I explained that he action of scrambling eggs while cooking releases sulphur and scrambled eggs give me a headache but wait person just told me to take it up with head office. So I ordered the blueberry pancakes. They came plain on a large plate. Taste like raw batter I'm the middle but flavourful was ok. I asked for a small glass of milk on the side for my coffee because I don't like creating extra waste for the environment with tons of those little plastic containers. She refused to do that. But yes she WOULD let me order a glass of milk and pay for it. I have never been refused this request before in all.my years of eating in restaurants. I requested real maple syrup for the pancakes and she brought a small bottle but it wasn't sealed. So I assume they refill the small bottles. THEN I was charged $2.99 for the maple syrup without advising me!!! So I THINK it was real maple syrup but not sure. My friend's hash browns were very salty and he didn't even add salt. I requested Splenda as a coffee sweetener but they don't have it. I don't want to use Sugar Twin because it is made with cyclamates. So I had to use real sugar for my coffee. Recap: NO stirred fried eggs, NO Splenda, NO milk on the side for my coffee, unsealed maple syrup, salty hash browns, hidden charges and undercooked pancakes. THEN confrontation with the manager at front counter. He WAS UNBELIEVABLY rude. Made us pay for the maple syrup. I didn't know it was on the tiny menu. He yelled at me at the front counter, asked me if I wanted to make a scene and told me I complained about everything and expect to get it for free. That is not what happened. I will NEVER GO TO A SUNSET GRILL AGAIN. They don't care about customers.
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