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| - I hate to write this review, but what happened on July 21st, 2012 at lunch has made absolutely sure I will never eat here again.
We went in for lunch, and it all went wrong on so many levels.
1. It took them almost 20 minutes to get us chips and drinks.
2. It took another 20 to get our order.
3. Then just as our food was coming out, they had the audacity to ask us to MOVE TO ANOTHER TABLE AS OUR FOOD CAME OUT!
4. We had the Lonches, and the bread was so stale that you couldn't eat it.
I have never, ever had this happen anywhere in the world. Its considered sacrosanct in the world of food service that once a customer is seated, barring an emergency, that you don't move the patrons. Yet, a group of 8 land roving manatees with bad prison tattoos garnered enough respect in this place to get the manager to force us to move.
Now if you do fuck up this badly during a service, you comp the meal and you apologize. This is scripture when it comes to food service, and you don't defy this logic.
Yet, no apology, no offer to make it right, no nada.
I will never go back to La Condesa. We've been eating here loyally for two years, bringing in others to eat there, going out of our way to vouch for this place. Things have changed, and not for the better.
I suggest you skip this place at all costs. Just not worth the BS and rude treatment to even risk it.
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