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  • We just returned from Luciano's on Clifton Rd without having eaten our meal. Why? Because we waited for at least 15 minutes for a table and not one employee looked our way much less talked to us! There we were standing as we watched an employee clean off a four top (which we assumed was for us). Well, she only cleaned half of the table then walked away! True story! I mean it's almost funny! She then proceeds to go to a two top on the other end of the room. She started very slowly cleaning the two top. There were at least 4 dirty tables but I could see that at not only the rate she was going but the system she employed to clean off tables she was going to take an indefinitely long time! None of the other employees even looked our way!!! There were about five people working at this time from what I saw. I walked over to a guy behind the counter and relayed our experience to him. He just shrugged his shoulders!!!! Unbelievable! We felt like they wanted us to leave so we did!!! Never again! We are a local family and I plan on blasting our horrible experience out to everyone I know!!! Who is running this joint anyway? So we went home hungry and called in an order to Lorenzo's (I spoke to a very pleasant/professional lady by the way)! I've had 100% better service at McDonald's! You'd have to Pay Me to ever eat or order food from Luciano's again!
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