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| - THE GOOD:
We ordered a team lunch here for pick-up and everyone enjoyed the food It seemed to have made it all accurately.
THE BAD:
The reason I took off three stars is because not only was the staff was cold and standoffish, the manager was SO rude! I went up to the counter to pick up the order and a couple team members (who were standing around doing nothing) just stared over at me like, "Uhh what do you want?" No, "Can I help you with something?" or "Are you here for a pick-up order?" Just stares.
I was picking up the order for someone else from my team so I wasn't sure what name it was under. I tried our business name first and they asked annoyed, "You mean (NAME)?" Sidebar: I'm guessing ours was the only group order. They could have just asked, "Is it possibly under (NAME) instead?"
Then, the manager walked by with a black crate, which I actually didn't realize it was for me because she passed right by me at the counter without looking over or acknowledging me at all. She set down the crate on a table behind me and it was then that I realized she wasn't restocking something or bringing a random crate to the trash. (How would I know? She didn't even make eye contact with me.) I turned around and asked, "Is that my order?" She just stared at me, annoyed, like "Obviously, you idiot," and didn't say a word. I walked up to her and she repeated over and over how many times she checked the order, so basically, "It's all there. Don't double-check my work, just leave."
Unless my team orders here again, I wouldn't come back. Rude staff is a huge turn-off. I'll go spend my money elsewhere.
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