I've been to Zoup before back in Kitchener-Waterloo and was really glad one opened up in York Region. I decided to try this place out yesterday as I was in the nearby area.
Having arrived at around 3pm, I expected the place to be quiet, and quiet it was. The employees quickly assembled to welcome me and introduced me to the soups and sandwiches, although I already knew the whole Zoup system and how it works.
I had the MTB sandwich coupled with a lobster bisque soup for a try two combo. They're currently doing a promotion where if you spend under $15 you'll get one stamp, more than $15 two stamps, and you'll get a free try two combo if you reach 8 stamps. It was quite decent overall, however they messed up my order twice despite the fact I was the only one there. They also undercharged me and the supervisor gave the cashier quite a talking after.
For $16 with a drink, the price is quite steep for a simple soup and sandwich. I honestly didn't remember being charged so much back in K-W. It was still good, however don't expect a $10 meal here at all. Oh, and they really need to fix up their service organization, cause that was brutal on their part.