This review is long overdue. I first started coming into Shane Co. last summer trying to find the perfect engagement ring for my wife. I was working with Sarah and she went above and beyond to make sure the ring was perfect and it ended up being exactly what I was looking for. This does show that Shane Co. and its employees do whatever it takes to make their customers satisfied. Since buying the ring there have been a few little hiccups but their warranty plan is amazing so I usually don't worry about it. Thanks Shane Co. for making my wife's ring everything that she wanted!