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  • Quick and easy RO filter change service. The tech arrived timely (next day appointment), was professional, knowledgeable, and finished very quickly. I'm happy with the service, but there are two things worth mentioning feedback wise. First, I had to ask for them to test my water quality coming out of the RO. I'm surprised that as a completely new client with a 8 year old unit they wouldn't test the water to see if my RO system was performing as it should. It only takes seconds. The tech did test it after I requested that he do so. Second, I'm a bit disappointed that they don't bleach out/flush the system to give it a good cleaning. Perhaps that's unnecessary, but I like the peace of mind of that killing/disinfecting anything potentially growing in the system as something that runs and stores purified (no chlorine) water 24/7. In addition, it is something most of the manufacturers recommend. After mentioning it, the tech stated that in my area they don't generally do that because it's unnecessary. I've had those two services performed automatically with other companies. My 10 minute service cost about $100 (including filters but not membrane). This isn't a bad price, I'm just used to additional service during these filter changes.
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