Again a lack of training. I was never offered a thing. The girl in the shorts helped us. I finally asked what do you have and she asked the man in the white jacket he said vanilla. It was never explained what vanilla was. I again asked for several different flavors on the menu board and again she said all we have is vanilla. The place is very dis organized. I appreciate your offer. It was extremely frustrating since we do not shop at that mall and my husband wanted to do something special and surprise me. Not sure why I was given a lecture. I stand by my review. Bad service and lack of communication.