Unethical, very poor management office skills here in Las Vegas/Henderson! I have been a renter for 3 years at the same property. Before I moved in at the showing of the home I got a Stood up by the agent Chuck. Which I read was super common from him with no notice or apology. I have since had countless issues w the company. From Haven Homes staying in the lease at the walk through they would replace the refrigerator filter as it was bad and later said they were not going to even though it was in the lease. I have had problems with Haven Homes following the HOA guidelines on the gravel in the back yard, they never complied w their regulations. Haven Homes replaced the old faulty appliance(s) that went out while living in the home w a appliance of lesser quality. While increasing the rent every year at renewal time bc they can. NO ONE WILL EVER ANSWER THE PHONE, they will take weeks to get back with you (particularly my property manager Jorge Rodriguez)I am a very good tenant and have never been late on a payment, had any fines form HOA, etc. I have submitted my 30 day notice and CANT WAIT TO LEAVE HAVEN HOMES! I would never recommend a property from them. In fact I would tell anyone to RUNNN! Please don't choose to share my horrible experience!