Even if I don't order for months they remember me and what I like just by my voice if it's for pickup. I love their avocado shakes and if I forget to order one she reminds me because she knows how upset I'd be if I didn't get one. The quality of the food you get for the price you pay seems almost unfair to them. Even a small soup is meal sized. I can't think of one item on the menu that they don't do well. When you eat in the restaurant even when it's busy your food comes out fast. If you have never tried a three bean shake or an avocado sake I highly suggest you leave preconceived notions behind and try them. I have never had pho that tasted better. They were even named best pho restaurant in Calgary a few years ago when all the popular pho places were compared in the newspaper. You can't beat this quality, price and service.