Set an appointment here to get some pictures taken of my grandson. The online appointment set up was very easy to use. I did receive a confirmation call the day before which was nice.
The day of the appointment, we were the 1st to arrive. The lights were still dim, but they were open. We were quickly asked if we had an appointment. We waited for 10 minutes. Then a lady came out and asked if we were ready. Yes, we're waiting on you! Now I have an antsy, nervous toddler with strange people in a strange surrounding. He tried to book it outta there I tell ya!!!! Lol
After I chased him down and showed him the (toys) props, he started to warm up the the shoot. Each shoot is 20 min long. Well, of course as he's comfortable, the shoot is over. We were guided to a computer and left there for 15 minutes before we were asked if we viewed the shoot. I said no and then were were set up to view the photos. After selecting, we were told to come back in 20 minutes to pick up our pictures.
50 minutes later, and still no pictures. First I was told they were behind. I don't know since my pictures should print out 1st. After I asked since I had already paid and now my grandson is hungry and getting cranky, could they accommodate me for my inconvience. Then I was told that the hold up was my CD of pictures and they were on the phone with IT.
Finally I got everything and the pictures turned out nice. I would use this location again.