We had already paid for our food when I witnessed the following... This location needs the owner or manager on site regularly. Off duty employees were in flip flops walking around the back area and kitchen, seemingly hanging out and taking food that was apparently mis ordered. The cook and cashier were using bare hands to touch the food, (I watched the cook throw a bun on a burger from the back onto the burger already sitting in the window with ungloved hands. The cashier grabbed food from a basket and threw it in a sack before handing it off). In addition to our burgers (which came wrong) we ordered two vanilla dipped ice cream cones. Those took about 15 minutes to receive. The girls were all very sweet but they needed leadership and direction. Tables were filthy. Ketchup bottles were empty. This place needs an overhaul.